Jun 6, 2021 • 1HR 17M

#184 Four Seasons: The Story of a Business Philosophy

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What I learned from reading Four Seasons: The Story of a Business Philosophy by Isadore Sharp.

When I built my first hotel I knew nothing about the hotel business. [0:01]

He refused to settle for the pragmatic dictum of maturity. Issy also skipped skepticism and "Let's be sensible." People said he was naïve, with a kind of glandular optimism. Perhaps. But…

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